Quality Management

The definitive guide to organizational excellence–completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) ..

The field of maintenance is hard to approach because the language is strange. Now in its second edition and written by a highly acclaimed maintenance professional, this comprehensive and very user-fri..

This book explains how an organization can use a management system to both control and improve its environmental performance. It provides guidance in building the environmental management system (EMS)..

Written by an implementer, auditor, and expert with decades of experience with ISO 9001, The ISO 9001:2015 Implementation Handbook is the practical guide organizations need. This book wil..

The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moment..

Dramatically improve your productivity, quality, and planning with the 2016 revision of this highly successful pocket guide of basic and advanced quality tools, a problem-solving model, and improvem..

The Memory Jogger™ ISO 9001:2015 is the best source for everyone in your organization to learn how to comply with the requirements of ISO 9001:2015 and maximize the value the framework of the standard..

The three main features of the Japanese QC problem-solving approach are: It adopts a particular way of looking at things that leads naturally to the solution of problems.It uses a tried-and-teste..

The Quality Improvement Field Guide: Achieving and Maintaining Value in Your Organization covers the key aspects that quality professionals must know to attain mastery in their field. After readi..

Table of Contents Chapter One: Introduction Quality and Its Prerequisites About This Book What This Book Is Not Caution on "Toolbox TQM" Chapter Two: Work as a Process Work: A Series of Activ..

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example tha..

Here is a great introduction to the remarkable mind of Shigeo Shingo, indisputably one of the great forces in manufacturing. In this book Dr. Shingo describes his approach to manufacturing improvement..

Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity management, has been a decade in the mak..

total approach to TQM that guarantees success. TQM is so multifaceted--and afects so many apsects of an organization--that embracing it piecemeal often leads to disaster. The answer? The complete, int..

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and..