The Memory Jogger 2 Tools for Continuous Improvement and Effective Planning 2nd Edition - 2016

Critical tools are explained with detailed graphics and easy-to-understand text and icons to describe what the tools are, why they’re used, and how to use them.  This pocket guide includes case studies of today’s fortune 100 companies succeeding with these tools.  Uses real-life examples with problems similar to yours, making them easy to understand and apply.

New Zing Wear case study (Written by Lisa Boisvert, BCLearning.com and Reviewed by David Shields, Wal-Mart Stores, Inc.)

Story-boarding case study of the 7-step model

Team guidelines, a tool selector chart and a quick tool finder

Tools include: Activity Network Diagram, Affinity Diagram, Brainstorming, Brainwriting, Cause & Effect/Fishbone, Check Sheets, Control Charts, Data Points, Flowchart, Force Field Analysis, Histograms, Interrelationship Digraph, Nominal Group Technique, Matrix Diagram, Multivoting, Pareto Chart, Prioritization Matrices, Problem Solving Model, Process Capability, Radar Chart, Run Chart, Scatter Diagram, Team Guidelines, Tree Diagram

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