In many areas of the economy these days, a "comprehensive" quality ­management system is an integral part of the company strategy and creates the organisational conditions required in order to meet high quality demands on products and processes. System audits are carried out at planned intervals, to check the effectiveness of the quality ­management systems.

Ever shorter time spans, from the initial concept to the new product or service, ready for the market, constantly demand greater parallel execution of work sequences and operations in a wide range of areas of the company. This means that greater demands are placed on the processes.

Checks by the operators themselves and reductions in the amount of inspection, while still meeting increasing quality requirements, can be achieved only by the use of capable and controlled processes.

Of course, this applies to the product creation process & production / the service creation process & provision of the service.

Company processes must be monitored  constantly in order to ensure their reliability and to introduce prompt control mechanisms  and corrective action if non-conformances are detected.

Notes regarding the revision of 2012: 

In association with the up-dating of publications VDA 6.2 and 6.4 in 2011 and in view of the adjustments to DIN EN ISO 9001:2008, the terms used in this present publication have been aligned accordingly.

In section 7 "Evaluation" the classifications and rules covering downgrading have been harmonized with VDA Band 6.3 "Process audit“ and forms 1 and 2 in section 13 have been adapted accordingly.

References to standards and addresses have been up-dated.

Contents

1                Objective and purpose of the publication

2                The association between system, process and  product audits

3                Stipulations regarding process audits

3.1             The task

3.1.1          Prevention

3.1.2          Corrective actions

3.1.3          Continuous improvement process

3.1.4          Efficiency of processes

3.1.5          QM evaluation

3.2             Audit timings

3.2.1          Planned process audits

3.2.2          Unplanned process audits

3.3             Application

3.4             Execution requirements

3.4.1          Basic requirements within the organisation

3.4.2          Qualification of auditors

3.4.2.1        Technical training                                                                    

3.4.2.2        Professional experience

3.4.2.3        Audit experience and maintaining qualifica­tion                          

3.4.3          Responsibility

3.4.3.1        Responsibilities of the auditing organisation / functional unit

3.4.3.2        The auditor's responsibilities

3.4.3.3        Responsibilities of the audited organisation / functional unit

4                Audit sequence

5                Audi preparations

5.1             General

5.2             Process limitation, process breakdown, process documents    

5.3             Process-specific audit questionnaire / detailed audit 

Sequence plan                                                                        

6                Carrying out the audit

6.1             Introductory meeting                                                               

6.2             The audit sequence                                                                 

7                Evaluation

7.1             Individual evaluation of processes and their characteristics                                                                        

7.2             Overall evaluation of the audit result                                        

7.3             Classification                                                                          

8                Closing discussion meeting

9                Corrective actions and checks on effectiveness

9.1             Corrective actions                                                                   

9.2             Checks on effectiveness                                                         

10              Audit report and documentation

11              List of requirements for the process audit

11.1           Application

11.2           Structure                                                                                

11.3           Process characteristics                                                           

11.4           Requirements / explanations                                                    

                  Process 1: Project management                                              

                  Process 2: Product development                                             

                  Process 3: Sourcing                                                               

                  Process 4: Production                                                            

                  Process 5: Processes after shipment                                       

12              Reference matrix VDA 6.7 – VDA 6.4

13              Process audit forms                                                              

 

 

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