TQM for Engineering : Applying Quality Principles to Product Design and Development

TQM for Engineering shows managers, research scientists, and design engineers how to integrate quality concepts ino the technical environment, contribute as key members of the TQM team, and transform customer requirements into research priorities, design activities, and ultimately, marketable products. It discusses the subjective and objective nature of quality, traditional and current approaches to TQM and Total Quality Engineering (TQE), and measures that can be used to monitor progress and promote continuous improvement.

Foreword
Introduction

Chapter 1 : A Total Quality Management Overview
Chapter 2 : Total Quality Engineering
Chapter 3 : Total Quality in Research and Development
Chapter 4 : Total Quality-Product and Process Design
Chapter 5 : The Tools of Engineering Quality
Chapter 6 : Making It Happen-Planning, Motivating, and Communicating
Chapter 7 : Total Quality Engineering and the World of Tomorrow

Appendix
Contributing Authors
Glossary
The Annotated Bibliography
Index

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